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How to Create Zero-Search-Time
Computer Documentation |
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On the following pages is an updated online copy of Peter Schorer's book How to Create Zero-Search-Time
Computer Documentation. Copies of the original version are available via
Amazon.com. The book describes in detail the method of
designing ZST documentation, i.e., of designing ZST "Environments."* It emphasizes that
this new approach to documentation is not an all-or-nothing proposition. You can begin
by simply implementing a ZST index, which in itself will vastly improve the speed at
which your users will be able to find the information they
want.
The book shows how
to think about the technical writing task as being one of determining the objects or
"things" in a software system upon which operations—tasks—are performed
by users. Tasks are then broken down into sub-tasks,
etc.
Continue to the online chapters
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